Customer ReviewsforJohn Elway Chevrolet

If I could leave **** stars, I would. Every person in this dealership was an angel **** from above. I leased my truck from *****, the absolute worst dealership possible. When I tried to buy out my lease, every person in there did all they could to cheat or ******* me. Everyone was **** & rude, completely unhelpful, thus, if I had to turn the truck in I would have driven it back to ** to return to keep it out of their hands. Almost the same treatment at Stevinson but there was one pleasant but unhelpful swindling salesman.Last ditch effort was Elway Chevrolet. From the moment walking in we were treated like a ************* We had the most wonderful salesman, *************************, New and GM Certified Pre-Owned Professional, who waited on us hand & foot. He was extremely efficient, upbeat, super friendly & kind. He offered us drinks while we waited - never once offered water at the other dealerships. Please understand that this was a complicated deal because neither of us had the best of credit or income but after leasing or buying 3 trucks, 2 SUV's and a Corolla with GM and never missing a payment or had any late payments, even through Covid, they were the only ones who took that into consideration. We were approved for the loan!It may have taken 5 hours to work out the details but honestly we would have waited 3 times as long, A true gentleman, *****************, Finance Manager, who was amazing and fast, & wonderful to talk to, worked out the payment details which included the best warranty that were perfect for us. Last but certainly not least was **********, Preowned Vehicle Sales Manager, who worked on this deal along with a GM financial VP, sadly whose name we don't know as we didn't get a chance to meet but can't thank you enough for your positive input.Other employees helped us many times in different ways. One gentleman (wish I knew his name) helped me figure out the coffee machine - coffee was the best - please share the brand!Elway is lucky to have ALL! TU

I went to purchase a new car, test drove some vehicles. Everything was smooth until they went to check out my trade in. They took my keys obviously, but when he returned and had a trade in offer he didn't bring back the keys to me. I'm sure this is a sales tactic, but this is considered kidnapping especially when you're trying to force a sale. I had no way to leave because while I sat for 30 min waiting for him to come back with the final sale prices (multiple times mind you) I couldn't just walk away. They forced me to stay.