ComplaintsforE Street Communications, Inc.
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Complaint Details
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Initial Complaint
09/05/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
This company continues to spam call me even after being asked multiple times to cease and desist. Please stop.Business response
09/06/2024
We have no idea who this person or company is:
*******************
**************************************************************************************************************************************
Daytime Phone: **************
E-mail: ***************************Without actual contact information for a real company, I have no way to figure out if they are on a marketing list of ours.
Thanks,
-*****************
Customer response
09/12/2024
We received multiple inbound phone calls from a representative from E Street. The inbound numbers used spoofed *************** One such call is attached. The Same individual called multiple times (using different spoofed caller ID info each time). The caller gave us the same callback number each time (not matching his caller ******** of ************. I called this number and spoke to the individual and asked him (again) not to call us. I did call the numbers on the spoofed caller IDs and the individuals I spoke to had no idea what I was calling about and were not the same individual calling me (verified by voice). The voice of the person at ************ was the same as the inbound caller and not only did he not deny calling me, he claimed that he could call me regardless of me asking him to stop.Business response
09/12/2024
We still haven't received the actual company name or phone number that was being called, but we were able to track down what business this is. It looks like ******************* is with ************************** We researched it and they have been removed from our marketing list. In fact, they were already removed by the time we found out who they are. It looks like once ************ requested to be removed, he was. It seems a little excessive to make a BBB complaint off of 2 phone calls, especially when he was removed when asked.
Thanks,
-*****************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.