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Find a Location

The Verge Apartments Greeley has 1 locations, listed below.

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    Business ProfileforThe Verge Apartments Greeley

    Apartments

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3202 11th Ave, Evans, CO 80620
    BBB File Opened:
    8/21/2007
    Years in Business:
    20
    Business Started:
    1/1/2004
    Business Started Locally:
    1/1/2004
    Type of Entity:
    Corporation
    Business Management
    • Owner / Manager
    Contact Information

    Customer Contact

    • Owner / Manager
    Additional Contact Information

    Fax Numbers

    • (970) 330-4393
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Hello, my name is Gabriela Munoz. I am filing this complaint about The Verge Greeley, Colorado. To explain why I will first start off with, I have been trying to move out since about the end of September and I had let them know multiple times and I asked for help on how to do it and many times they weren’t helpful at all. I am trying to break my lease because I let them know I was going to move out a few months ago and now they are telling me I have to either pay 650+9 more months or find someone to take my spot. They will not help me find anyone which doesn’t make sense to me because they found someone to take our empty room which is the third bedroom. I had multiple people come look at the apartment, and they all said no I’m assuming because it’s disgusting where the mold is and stinks no matter how hard I try to maintain clean my roommates mess it up .Back in August my apartment had a huge leak that maintenance took about a week to even come look at. This causes mold to grow in my apartment. Every day when I walk into my apartment, I can smell the mold. I’m concerned for my health. The day the leak happened I called them because it was overflowing all over the kitchen and no one ended up coming. I did it all myself, but I had let them know that I see mold, and nothing was done about it. I have two other roommates (one moved out yesterday without letting the verge know) they don’t work or attend school and none of them help me clean anything or throw away anything so trash piles are upon and I’m sure creates more mold. My roommate has animals that roam around the house and all of my food has cat hair on it so I can’t even enjoy it. The old food in the fridge that is not mine never gets thrown out. There’s mold in the sink that has been there since I believe August too. I just deep cleaned everything yesterday but I do have pictures of some of the mold and I have a few emails of when I reached out to the verge. Most of it was done over the phone.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cymbrie W

    1 star

    05/09/2022

    Well for the second time they are charging me utilities past the payment date I was charged 52.31 for my utilities on may 6th at 4:47pm and I have to pay it off by the 13th the problem is rent needs to be paid by the 4th after the 5 they up charge the cost till you pay, however ok the 6th the mentioned they didn’t add our monthly conservice to our rent bill so now they want us to pay it up or I’ll be evicted in 10 day if not immediately but my lease states after the 4th I’m not liable to pay any charges since anything after the 4th is next month but this isn’t the first issue I’ve had my heater shut down one January because they refused to fix it and didn’t believe me or my roommate so it made a horrible screeching noise to the point we had to call them with our heater on I have many and issue with them but every time I have an issue they put it in my lease the next resign this time I’m not complaining straight to them I can’t take it anymore

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