ComplaintsforEfficient Systems, LLC
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Complaint Details
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Initial Complaint
01/11/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
*********************** with Efficient Systems, LLC was working in the neighborhood on a friends water heater on 12/2/22, and I asked him to come by after he was finished to see if he could fix my furnace, which was short-cycling about 90% and working about 10% of the time. He came in and said he doesnt have the right tools but will check it out anyway. He cleaned the flame sensor and evaluated the performance of several parts inside the furnace with a multimeter. The furnace seemed to work when he finished the inspection (at that point it did work about 10% of the time) but failed again 5 minutes after **** left. I called his cell phone right away, but he didnt pick up either his cell phone or the office phone for several days. He never returned any voice messages, texts, and emails. He answered the cell phone once on 12/6/22 when I knew he had just talked with the person who had recommended him to me. I let him know the furnace wasnt working and that I was calling another company to come fix it. He agreed to return the check. He did not and never answered the phone again. I sent a formal letter to his companys PO address listed on his business card. I put a stop on the check with my bank to prevent him from cashing it since he had failed to return it. A month later he sent an invoice saying I owed $0, a few days later another invoice that I owed $203. I replied to the email both times asking him to call and left voice mails. No response. He had been recommended by someone hed done work for but doesnt appear to be a legitimate business. His companys website has not been updated in many years, and the office phone number doesnt work. He never picks up his cell phone, doesnt reply to texts, voice messages, and emails. Consumers should know about this unscrupulous contractor.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.