ComplaintsforMiller Landscape and Lawn Maintenance, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 06/23 the landscaping company came to our home without our knowledge. We were out of town. They fixed our front lawn as it was. Warranty claim but in with our builder. They were supposed to notify us of a date and time they were coming. The work that was completed was poor. They cut up our grass, threw dirt in, and patched our grass together. This killed our grass and it looks awful. We try countless times to contact the owner and he never responds.Customer response
06/26/2023
Good Morning,
The front yard is through the builder yes BUT the quality of work being done is not okay. There is also no communication from the company on when they are coming to the home, what they are completing, etc. *********** did a very poor job fixing the landscaping in the front of our home (which does not fall on the builder). They also have not communicated when they will be coming to fix the backyard which is not through the builder. We are having issues with our fence and the tree they installed is dead. Has been dead for months. Thank you!
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.