15 Customer Reviews
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Review from La O
1 star07/08/2024
Ecoshield marketing and contract policies are very substandard and misleading. The initial service, in our case priced at $299 is offered with a $150 discount which is required to be paid back if the service is cancelled more than 3 days after the initial service. That period of time is not sufficient to determine the value or quality of the service. The original salesperson in my case was misleading, and unprofessional. The service people I encountered were responsible and courteous. When I requested a follow up to the initial service because of additional yellow jackets on our patio we had to wait 10 days for the scheduled "nesting/egg cycle" appointment. When I called to cancel, the customer service person, perhaps understandably, but annoyingly, continued to attempt to persuade us to continue the service to avoid the $150 "discount" repayment.Review from Kristopher W
1 star06/08/2024
Even with a very prominent sign stating DO NOT ******************** NOT SOLICIT, DO NOT SELL. Your **** ********* continued to ignore it and ring our doorbell and knock on our door 3 different times in a 2 hour period. I finally answered the door to confirm that he could read, which he could, which just confirmed that he intentionally ignored our sign and request, multiple times. Apparently, based on their reviews, it only gets worse if you actually retain their services :0Review from Chuck D
1 star05/18/2024
Unscrupulous, unprofessional and incompetent. The only motive is their next payment. They are threatening in their collection tactics and dont allow the customer to rebut their actions and arguments. They threatened a cancellation fee of $200 if we didnt honor our contract with them. We told them any attempt to collect funds would be met with aggressive defense tactics. They were also insistent that our contract was still in place and workers would be on our property on a specific date to perform their de-bugging service (the service is ineffective and only performed to meet their version of contract compliance). We informed them that their representatives were not authorized or welcome on our property and authorities would be called if they chose to attempt entry onto our property. Dishonest, aggressive and immoral describes this so called business. DONT FALL FOR THEIR TACTICS OR ***** ATTEMPTS!!!Review from Joyce M
1 star05/15/2024
They sent a technician not qualified to meet with customers. He was threatening (frightening) me, the customer. I asked ************************** to remove their technician. They removed him and have never come back to perform the service. They want me to pay them $100. I do not feel I own them any money.Review from Adam S
1 star01/03/2024
An EcoShield door salesman offered a 2 appointment service to help a local business that "he started."Once the 2 appointments were complete I was scheduled for a third appointment. I called to cancel and was told I couldn't until completing 12 months / 4 appointments without a hefty cancellation fee. The customer support was unhelpful and clearly has dealt with this often, pretty much saying tough luck.DO NOT work with this company. They're shady and take advantage of trusting folks. The work they do is very overpriced and takes them about 15 minutes, a quick ****** of which products to buy and a few minutes on ******* is all it'd take to do the work they do.Review from Carrie Ann G
1 star07/11/2023
Their hard sell solicitors knocked on my door twice in one day. We have a clearly visible no soliciting sign. The first time I opened the door and said, "Are you kidding me? Read the sign. No soliciting." The young man who rang the bell (there was another standing in my driveway) smirked and said, "What's that mean?" I slammed the door. The same young man came back two and a half hours later. I reminded him he'd been there earlier and that he still wasn't respecting the no soliciting sign. He said, "That wasn't me. That was another guy. I ran him off for you. You're welcome." I couldn't tell if he was high or just crazy disrespectful. I called to complain to the business, who seemed only interested in knowing exactly where I lived so they didn't bother me again. I asked if they train their folks that "no soliciting" signs mean that they should not knock or ring that home's doorbell and was told yes. Reading others' comments and based upon my own phone conversation, I have the impression they receive this same complaint a lot and aren't the least bit concerned with it.Review from Casey T
1 star05/30/2023
Absolute scam! Their sales person lied and I was charged $199 as a second charge on my so clawed annual treatment. They customer service is outsourced and they just keep rerouting you to different agents with zero resolution. Its a scam and to make matters worse they sales guy piled on this whole vet story about how amazing the company isReview from Sherri H
1 star04/19/2023
Their salesman rang my doorbell even though I have a No Soliciting sign. He acknowledged he saw it and chose to ignore it.Review from Jacob R
1 star08/01/2022
If you are reading this, you are probably already aware but if not...do not sign up with Ecoshield. The techs that come out initially are salesman who try to get you to sign up. After starting with them you have to pay hundreds of dollars to cancel and the service they provide is the minimum amount possible to keep them out of court. The buisness model they have in place is to get you to sign up and pay a couple hundred in service fees for the 30 minutes it takes for them to spray around your perimeter then if you cancel they get another couple hundred in cancelation fees. I do not know how they are still in buisness but this is criminal.Review from Donald G
1 star07/28/2022
I signed an "agreement" on a tiny phone screen. It was a contract! The "contract" was a one year commitment, but I was not informed that this was a one year commitment! I talked to someone on the toll free number, it was very hard to understand their language. "Forgein girl" kept offering discounts. I kept telling her, no thanks. "Please cancel our service." We sent a registered letter to the Englewood, CO office. The tracker reported that that address does not receive mail. "Forgein girl" called to offer more discounts. This company will not let go! I do not want to continue the service with this company!
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