Business ProfileforTrue North Builders
Current Alerts For This Business
One consumer alleges paying for work that has not been finished while two others report paying substantial deposits for work that has never been started. One complainant alleges that the work completed at their home was done in a manner that caused significant damage to their property.
BBB contacted the business by email and postal mail on May 23, 2023 and June 6, 2023 requesting a written response that outlines a plan to address the pattern of complaints.
The business did not respond to BBB’s concerns listed above.
BBB received concerning complaints against this business in a short timespan. The serious nature of these complaints prompted an internal investigation of the business’s practices. Based on BBB’s review, it appears this business provides contracting and remodeling services. BBB sent correspondence to the business by email and postal mail on May 23, 2023 and June 6, 2023. Our letters requested the following:
- Information concerning where the business is physically located. BBB lists three addresses in three different cities for the business and we have received mail returned by the USPS for all of these addresses.
- Information concerning the status of the business.
The business did not respond to this inquiry. BBB believes that the business may no longer be operating.
Additional business information
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- Frisco, CO 80443-5487
- BBB File Opened:
- 2/25/2020
- Business Started:
- 7/26/2019
- Related Businesses
- Business Management
- Mr. Justin Ord, Owner
- Contact Information
Principal
- Mr. Justin Ord, Owner
Customer Contact
- Mr. Justin Ord, Owner
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
4 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/12/2023
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Greg H
09/20/2022
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