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Find a Location

Spyderco has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Spyderco

      820 Spyderco Way Golden, CO 80403-8053

    Business ProfileforSpyderco

    Cutlery

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    820 Spyderco Way, Golden, CO 80403-8053
    BBB File Opened:
    1/1/1979
    Years in Business:
    45
    Business Started:
    12/1/1978
    Business Started Locally:
    12/1/1978
    Business Incorporated:
    1/1/1981
    Type of Entity:
    Corporation
    Business Management
    • Mr. Ben Holman, Controller
    Contact Information

    Principal

    • Mr. Ben Holman, Controller

    Customer Contact

    • Mr. Ben Holman, Controller
    Additional Contact Information

    Fax Numbers

    • (303) 278-2229
      Primary Fax
    • (303) 277-1429
      Other Fax

    Phone Numbers

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Warranty repair is being ignored.No ETA Email questions are being ignored no RMA number I had to ask what the results of my warranty/RMA repair was, no one is keeping in touch with me at the time.I am told out of stock, asking when will be in stock is ignored. I asked why the company doesn't make a phone call where the item is made ***** '' MADE IN ***" .. no reply.3 weeks has turned into 8 weeks with no update.If MADE IN *** it is one phone call.. one email to find out about backorders.Dozens of model products this company is listing on the website does not say discontinued yet their are never ever in stock or ETA. The company is not granting my warranty or my questions answered, therefore I am being ripped off. Luckly I do have ***** confirmed delivery to the company and emails (after asking myself what is the status ) that they did receive and are going to replace the item. It has been weeks..I do not believe a phone call or email to upate customers on ETA on products listed on the site as out of stock not discontinued.. especially warranty work / rma's I believe higher up in the company needs to take care of these problems.

    Customer Reviews

    0 Customer Reviews

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