ComplaintsforStructural Solutions of Denver, LLC
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Complaint Details
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Initial Complaint
10/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Robert T***** was hired on March 30, 2022 with Construction Services of Denver, DBA: Structural Services of Denver LLC to repair/replace a prior faulty basement egress wall and flagstone patio. Total Job quote $19,500. 1.Paid $9,500. Attached: Proposal, Deposit, Quote. 2.Besides the many challenges of the ineffectiveness of managing a project the final completed project aesthetically has uneven walls and appears to be poorly installed and unprofessional and has decreased the value of the property. Please see attached photos. 3.Absents as GC – unsupervised and no inspections of onsite contractors.This has resulted in stolen personal property, piles of trash left for weeks, damaged concrete steps, gate lock and broken light. Improper setting of flagstone patio deterring water away from the egress wall and home foundation, and not installing proper drainage on each side of the egress wall. Please see photos. 4.3 shovels were taken, only 2 were returned. Trash removed. Concrete steps, gate lock and broken light, repaired and/or replaced. Improper initial placement of flagstone patio cause sinking in the Southwest corner of the egress wall. Fixed the sinking, however the 2nd placement of flagstone is still not grading away from the southwest corner. Waiting for separate opinion Landscaper Quote to describe the wrong placement and provide a resolution. 5.Drainage not installed around (2) egress walls as per the Engineers Design report and assumptions. Contacted the Engineers to clarify exactly how the drainage around the walls should have been installed. Please see attached email from Robert avoiding the question and instead falsely accusing me of 'stalling' and threatening to put a lien on my property, which confirms his guilt for not installing the drainage. Please see attached email from Engineers. Please see attached Page 2 Doc as continuance. As a resolution the drainage system around the walls and flagstone need to be resolved. Negotiate on final settlement.Business response
07/21/2023
Please see attached
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Contact Information
17301 W Colfax Ave Ste 402
Golden, CO 80401-4892
Business hours
Today,Closed
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.