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          Planet Honda has 1 locations, listed below.

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            Business ProfilePlanet Honda

            New Car Dealers

            Contact Information

            15701 W Colfax Ave

            Golden, CO 80401-7424

            Visit Website
            (303) 215-4200

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            15701 W Colfax Ave, Golden, CO 80401-7424
            BBB File Opened:
            3/18/1996
            Years in Business:
            28
            Business Started:
            11/3/1995
            Business Incorporated:
            9/28/1995
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Jaime Payne, COO
            Contact Information

            Customer Contact

            • Mr. Jaime Payne, COO
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/06/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            Invoice #****** on 5/3/24. Upon review of the paid invoice when I got home, it was discovered I paid $54.95 for Miscellaneous charges and deductions for all jobs- shop supplies. I would like this charge removed from the invoice/reimbursed to me as there was no prior disclosure of this type of charge and when I called to ask about it I was given a vague answer about it being taxes and shop supply costs. Yeah, no. That does not justify that additional charge. You cannot just throw random $55 charges onto a large invoice and hope the customer doesnt review it (I paid $1,712.47 total, which ALSO INCLUDED taxes (shown on invoice) and a 2% credit card service charge-also not disclosed prior to paying.) Considering what I paid for service on this day, it seems very shady to add a charge like this on to someones bill. Please remove it and refund my card for $54.95. I have been a loyal customer the entire length of owning my car, but this will be my last time going there with business practices such as these.
            Read 8 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Teresa T.

            03/28/2022

            I purchased a used car from Planet Honda in September 2021. I was promised at the time of the purchase that one of the back seat "release" buttons would be repaired at no cost to me. I was told that the part would need to be ordered and once receive, the part would be installed, again at no cost to me. I called several times to get a status of the part and was told that it was on "back order". I even went to Planet Honda again in October 2021 to get the status of the part (no one I had previously dealt with still worked there, including the sales person) and was told the part would was that the part was still on back order and was scheduled to be received that week and that I would receive a call. I have to date never received a call in regards to the part being received. I have left several messages and have not received a returned call. I feel that this very poor **************** and would not recommend purchasing a car from Planet Honda in Golden.
            Read 2 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

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