ComplaintsforCustom Counterfitters
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Complaint Details
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Initial Complaint
01/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Took money ($5,000) has made 3 appointments and no call no show. Doors to business is locked, won’t answer phone. Work hasn’t been completed, can’t prove he actually has our supplies he says he ordered 3 months ago… won’t give money back!!!! Will be filing law suit soon. Asking for you to resolve this civility and quit giving the run around and excuses!!!Initial Complaint
01/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Received bid for bathroom remodel on 9/28/2022 for 9,660.32, including shower and counter top. Paid 5000.00 down on 9/29/2022 with work to be done in 4-6 weeks. Since that date we have received exactly nothing, no product or work complete and are still waiting. Now our calls are not being returned and they have moved to a new location. Address was 2872 I-70 Business Loop Unit 2, Grand Junction, CO 81501, no longer in that unit. Number 970-985-4012 which they don’t answer. Would like full refund of 5000.00 and not partial refund and we take materials like they suggested. We have no way of fabricating a shower base or installing hard surface materials because that’s what we paid them to do.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.