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Find a Location

Heirloom Estate Sales, LLC has 1 locations, listed below.

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    Business ProfileforHeirloom Estate Sales, LLC

    Estate Appraisal

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3002 I-70 Business Loop, Grand Junction, CO 81504-5764
    BBB File Opened:
    8/17/2020
    Years in Business:
    4
    Business Started:
    6/14/2020
    Business Incorporated:
    1/9/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Joann Lee Jacobs, Director
    Contact Information

    Principal

    • Ms. Joann Lee Jacobs, Director

    Customer Contact

    • Ms. Joann Lee Jacobs, Director
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/29/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    In April 1922 we contracted with Heirloom Estate Sales/Joann J***** to hold an estate sale in our home in the Summer of that year. At that time we gave her seven items of art (paintings & sculptures) to begin to try and sell at her location and online. These items were valued in excess of $7500. In July she held the estate sale and paid us for the items sold. A number of items remained unsold, some of which were donated to charity. The remaining approximately 15-20 items of art she agreed to take to her location and attempt to sell. These items were valued in excess of $5500. None of the original items given to her in April or the remaining items left from the estate sale have been reported as sold. We would contact her every couple of months to get a progress report and she always had some reason why nothing had yet been old. Occasionally she would report that a sale was pending and we should be receiving a check soon. No payments have ever been received. For the past month we have tried to contact her, calling nine times and leaving seven messages asking to call us back. Her personal phone is not accepting messages; her business phone goes straight to voice mail where we have left seven messages. Her listed business address is no longer valid and I have no other way of contacting her.
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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chelsey S

    1 star

    09/22/2023

    Stay far away from ******. She is no question a con artist targeting elderly people. She should be in jail. ****** is on probation out of **************** for theft, fraud and a charge of elder abuse.

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