ComplaintsforSticks and Stones Landscaping Services
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Complaint Details
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Initial Complaint
04/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired Sticks and Stones on November 29, 2021. The work to be completed was: build 3 raised garden beds and fill them with good garden quality dirt, move shrubs from the front of the house to the back, build a retaining wall for a flower garden, add 34 feet of wired to an existing fence and build a flagstone walkway. He did not buy enough flagstone pieces to complete the walkway. He said he would get more and bring it to the house to finish the job but he never came back. We made several arrangements to be home in March and April so he could deliver the dirt for the garden and complete the flagstone project but he never showed up. If he did answer the phone when I called he always had an excuse, i.e. I was on another project, my truck broke down, or I was in the hospital. We decided to go with another company to finish the raised garden beds, and the gentleman said that the garden beds would not hold up. We asked for 4X4 wood and Sticks and Stones used 1X6 and the force of the dirt would have pushed the boards out. The flagstone pieces are all slanted or wobbly and hard to walk on. He also build drain pipes from the gutters to go under the flagstone but he did not dig them deep enough or make them so they drain properly but they were frozen all winter and did not drain.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.