Business ProfileforLondon Trust Media, Inc.
Current Alerts For This Business
BBB files indicate a pattern of consumer complaints filed against this business. Consumers primarily report concerns around customer service issues. Regarding customer service issues, consumers allege that the business fails to notify consumers before initiating the annual auto renewal billing cycle and is difficult to contact regarding refunds and assistance.
On October 17, 2019, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of December 30, 2019, BBB has had no response.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 5555 Dtc Pkwy Ste 360, Greenwood Village, CO 80111
- BBB File Opened:
- 10/12/2018
- Years in Business:
- 14
- Business Started:
- 1/1/2010
- Business Started Locally:
- 11/13/2016
- Type of Entity:
- Corporation
- Alternate Business Name
- Private Internet Access
- PIA
- Contact Information
Customer Contact
- Mr. Chris Calvert, Customer Support Manager
- Mr. John Arsenault, Registered Agent
- Additional Contact Information
Phone Numbers
Customer Complaints
13 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ashlee H
1 star08/03/2023
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