Business ProfileforAnthony's Pasta and Pizza

I placed an order online for delivery. Not 5 minutes later I realized that the order would arrive too late as we wouldn't be there anymore. I tried to contact Slice 3 different times to cancel the order. By the time anyone got through the person who they talked to said they wouldn't cancel the order because the pizza already had been made, which I found was a lie because I tracked my order and the status said it was still in process. I attempted to call *******'s myself and they told me the same thing that ***** told me, so I explained the situation and he still refused. I asked to speak to a manager and the guy said he was the manager, so I asked to speak to who was above him and he said they weren't there. So I asked for that person's contact, which he then told me he didn't have that, which is clearly a lie. You're a manager and don't have your superiors contact? Yeah ok. I decided to wait for the pizza and waited outside. I had specifically mentioned in the notes that they needed to call me because there was no way to get in and I selected hand it to me. No one showed up. And no one called. I then called Slice again, explained the whole situation and she put me on hold and called *******'s to get them to refund the order. They lied to her, told her they completed the order and that they delivered it. Which again, they didn't. I told her about the note and told her I have call logs and witnesses to prove it as I had 3 people stay back and wait with me. She attempted to call them again, which at that point they refused to answer for her.