Customer ReviewsforEuro Collision Center, Inc.

I brought my car to have damage on the rear bumper and driver tail light section repaired, The wait time for me was 1.5 months (including replacement parts arrival). Brought it in when the parts arrived. When I called to check up on the status a FEW DAYS later (key point), ***** the Physical Damage Appraiser stated that the insurance quote of repair was correct and no other damage was found and that this was going to be a quick turn around, which it was 11 days roughly on their premises. Heres part one of the issue, ***** NEVER told me that I had engine light issues UNTIL she called and said it was ready for pickup with an error code P0118 (Coolant temperature sensor and safe to drive). I went to pick it up ***** was out to lunch when I picked it up I had AWD check system and TRAC OFF warning message w/ the Check Engine Light. When I got home ***** called me and said you have a P0118 error code which is the Coolant temperature sensor and that will cause the ********** system messages but you can drive it safely, just get the coolant sensor repaired. Well when I made an appointment with my ****** Dealership I went to drive it and NOTHING, now a new error message Check the Electrical System, I had to get my car towed to the dealership, the dealership stated that it was a wire harness not the coolant sensor, they stated that a "rodent" chewed the wire(s) and it cost me out of pocket $442. Euro Collision (**********) the production manager I think, not sure his title, sent me documentation AFTER all this which states that they checked my car for error codes on the day of arrival and day of completion showing that I had error codes. MY perrsonal experience was NOT good but my car looks better now. Just a REMIDER for everyone take ALL of your valueables out of your car before dropping it anywhere!!!

Went to pick up my truck after 3 months of them having it and they told me they test drove it and the alignments fine in the parking lot ******************************************************** that they aren't doing alignment for it because so on and so on and then also my mirror is backwards and up and down motion don't work and their text said they did they check that all but since I took possession of it they don't it's not their responsibility anymore so basically a tail light warranty what a joke