ComplaintsforPickaxe Pizza
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Complaint Details
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Initial Complaint
10/21/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We dined in at this pizza restaurant on Saturday Oct 15th around 6 pm. We ordered Small ********* pizza for $12.95 and 12 chicken wings for $19.95 + one soda for $1.95. When the server brought the bill she said you have to pay me and waited on my table so without looking at the bill I gave her the credit card. Then I signed the final bill and put cash in her tip. Today Monday Oct, 17th I found that they charged my credit card more than expected. The receipt total was $56.86 but they took $67.86. Which is extra $11. But, I became concerned and looked at their menu. I found that they charged me way more at the restaurant too. The total that I paid at the restaurant was $56.86 but based on their menu price my receipt should be $ ***** only. That's extra $19.03.I called the restaurant to talk to the manager about this but it was a general answering machine and I left a message for them but no reply yet. For reference, a copy of the restaurant receipt and bank charges are attached. I want a refund of the $30.03 that I was charged extra. Thank you very much.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.