ComplaintsforBrakes Plus-- Johnstown, CO
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Complaint Details
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Initial Complaint
10/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
They have had my daughters car for seven days and still can't tell her when she can have it back. It is for front brakes. It needed a master cylinder and the premium service of course with new parts. However the light would not go off but they told her to drive it anyway and then bring it back. She did. Now they can't get the bubbles out and replaced the master cylinder again. This is not rocket science and you claim to be brake professionals but I know *** mechanics that could rebuild an entire brake system in one day without issue. Instead. $1,700.00 dollars, seven days without a car, creating more problems than you understand. Every communication has had to be initiated by me or my daughter because they don't want to tell you anything because they apparently don't know anything. Extremely disappointed And still don’t have the car fixed. They want to keep it longer now because the light won’t go out. This is ridiculous. Either fix it or refund the money and I will have it repaired at a place that knows brakes.
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Customer Complaints Summary
130 total complaints in the last 3 years.
55 complaints closed in the last 12 months.