ComplaintsforMetro Mix Flatwork
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Complaint Details
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Initial Complaint
07/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
*** Eagle, who is the owner of Metro Mix and contacted me directly, had his lead ******************* 22Hx288Lx106W inch thick of patio concrete and a 4Hx828Lx108W inch thick driveway extension. The job was done August 24th 2021. I tried to reach him several times in April 2022 but the number was disconnected *************) to let him know that the concrete had cracked heavily in multiple areas and to ask for a repair per the 2 year warranty. I haven't been able to get any answers or know how to get in touch.Initial Complaint
06/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
$6185 was paid to this business They promised to provide a new driveway; which they did. However the new concrete is peeling and cracking. My next door neighbor, per my referral, had a new driveway installed as well using Metro Mix Flatwork; his driveway is looking fantastic and both of us have given our driveways equal care! Robert, from Metro Mix Flatwork, came out to my home to inspect the driveway & quickly left without a word to me. After calling MA from the company I was told the ******* who was present during the removal & pour needed to come look at it. He was, I was told, working on a job nearby and would stop by in a few days. Several weeks have now passed; I made an additional call to MA the end of last week to find out what the hold up was; my message has not been returned. We have had some rain come through; however there have also been numerous non rainy & some sunny days. I would like to know what this company intends to do to resolve these issues. I paid a generous amount of money to Metro Mix with high expectations in return; which initially was the case. Now Im broken hearted and disappointed every time I look at my driveway.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.