ComplaintsforCenterFireGuns
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Complaint Details
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Initial Complaint
06/11/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a **** rifle chassis #SH.CHS001.09 on 05/27/22 from their web site Centerfirearms.com I received the chassis several days later but did not receive the ******* box bottom metal as listed in their add on the description paragraph, last line. I emailed (they don't answer phones) them and ask were it was. I received an email stating the description said it was only "compatible" and not included. I sent another email reminding them that their statement says the "stock" is compatible with those magazines and barrel sizes. The ************************ box magazine bottom metal is a separate piece from another manufacturer that completes this chassis. I have not received an answer to that last email for several days. Screen Print from web site included in upload. Note, their web site still advertises this model chassis as including the bottom metal with the purchase of the chassis. Typical pricing to buy the ************************ bottom alone is about $200.00.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.