ComplaintsforSix Degrees Performance LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/06/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
To all those working w *****************- she is a fraud!The worst investment i ever did. She has absolutely no organization, everything falls thru the cracks, no follow up and nothing was ever helpful. she wanted me to do a stool test for coaching and health eval and then i did a stool test- had to pay a deposit and i never got my stool results and she has scammed me the $1150 deposit she promised to pay back. says she will pay me every day and never does!! i have mult messages showing she promises to pay me. says she has employees and a team- such a joke. if anyone works for her - I hope you know you are working for a fraud!!worst coach and investment ever! complete disrespect and a liar!*****************************Business response
12/06/2023
I respect that ***************** is upset. I am not a fraud nor is my company. I have delivered the best coaching for over a decade. ***************** has never once complained about *********** and has always praised my expertise. Yes, it has taken a long time to get ***************** her refund in which she will have this month. However, my company did go above and beyond to pay out of pocket $3000 for peptides for ***************** to express our deepest sympathies in delays with her test. There has been some hiccups and I have apologized sincerely. I wish ***************** nothing but the best.Customer response
12/07/2023
Complaint: 20968210
I am rejecting this response because:The deposit was paid in March 2023- with the promise it was a deposit and would be paid right back when the stool kit was delivered. Well i finally got the kit 4 months later after many stories it was shipped..and no deposit was returned. *** waited 9 months later and still need my money back as promised. i never got the stool results either. so the whole test was a scam and i was promised my deposit. the whole point is I want my money back that has been promised for 9 months.
Mrs *** did do the peptide therapy per her request and choice. I never asked for anything other than my deposit back. She did that as a gesture knowing her services/ coaching had been poor and sub par to me as her client. She had alot of promised things never happen, poor communication and no follow thru. one of her staff also used my credit card on file to order another clients product of $700. I was able to stop and block the charge.. but an example of poor staff management and mistake after mistake. I never raised a complaint on that or filed charges against her for using my card and fraud. I have been patient and kind to Mrs **** thru all the broken promises made and no follow up or organization. I ask i get my deposit back as promised per her word. I have waited 9 months and been patient so i feel its only fair she return it and not drag this out any more!!!
Sincerely,
*****************************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.