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ComplaintsforMcDonald Mazda West
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Complaint Details
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Initial Complaint
05/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Purchased my new vehicle from this dealership. No problems related to the purchase of the car or performance. Problem is the poor dealer customer maintenance service. Service personnel are not friendly, even rude. I understand their behavior, when trying to talk with the service manager regarding their poor service, he was the same way. They did not honor their maintenance reservation, in fact couldn't even find it though I produced a record if it in my cell phone. I would not recommend this dealership or frequent this dealership again. Maintenance **** needs to be overhauled regarding service reps starting from the service manager on down.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.