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ComplaintsforBIg Daddy's Pizza
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/07/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
placed an order for pizza through the chownow app for big daddys pizza on July 3rd. My husband ended up in a car accident so I couldn't go get the pizza. I called to cancel and explained to the lady what had happened and she said ok she would put in as cancelled and I asked for the refund and she said I had to contact who I ordered through. I did that and they stated it's up to the restaurant to approve they called the restaurant and they declined to refund after the lady had told me to call chownow. I then was told I'd get a call from the manager. I had no return call on July 3rd so I called back July 4th and they stated they would have the manager call me back. I asked when and she said after 7pm. I have waited and now we are on 07/05/23 with still no return call and no refund. I didn't get the food provided called and canceled and they still are not refunding me my money. I would request to have a full refund. I have read the reviews and the way they run this business looks like they scam people quite often.Business response
07/12/2023
THIS HAS ALREADY BEEN TAKEN CARE BY ************;
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Contact Information
850 Wadsworth Blvd
Lakewood, CO 80214-4546
Business hours
Today,11:00 AM - 3:00 PM
MMonday | 11:00 AM - 3:00 PM |
---|---|
TTuesday | 11:00 AM - 3:00 PM |
WWednesday | 11:00 AM - 3:00 PM |
ThThursday | 11:00 AM - 3:00 PM |
FFriday | 11:00 AM - 4:00 PM |
SaSaturday | 11:00 AM - 4:00 PM |
SuSunday | 11:00 AM - 3:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.