ComplaintsforFlatirons Metalworks LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/21/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We contacted Rich Lamberti from Flatiron Metalworks Aug/23 about a metal RV Port for our house. We spent a month or so figuring designs and pricing. He sent us the specs and an invoice of $11,874.75 dated 09/25/23 in which we paid via cheque. Since then Rich has constantly made excuses to start building it claiming personal issues, the weather and lack of cement contractors. In March we requested a refund and then he found contractors to give us quote, we found one, they did the cement posts and we gave give another cheque of $4k for that. He had a deadline we had agreed on of May 15th to get the port done. Unfortunately my husband passed away unexpectedly 5/7 so in the middle of the mess, I called Rich and canceled the port. I then changed my mind a few days later and asked a friend to contact him to get this port back installed in which he said he had picked a new job and it would be another 3 weeks. By that point, I completely lost my faith on him and said I wanted the refund. Now he is claiming materials and saying he will only give me $4k back. He is not providing any receipts and claiming he is busy with his pregnant ex girlfriend. I need help getting my money back. I have all the facebook messages and text messages between myself, my husband and my friend to prove this.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.