![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforColorado Concrete Coatings
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/25/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
In June 2022, ***********************, doing business as More Life Concrete, performed operations on our front sidewalk and patio. The operations were to remove the coating on the sidewalk and patio and put down a new brown coating. The operations were completed in June and ****** was paid $1500 for this work. In late summer the coating starting flaking off and over the winter the flaking became worse. We sent photos to ****** and asked him to return and recoat the sidewalk. We agreed to pay for the recoating. However, ****** never returned and he started ignoring all contacts, whether it be text or phone call. We sent frequent texts and made frequent calls without resonse until at one point ****** did return a call explaining he had been out of state and was catching up but he would put us on the schedule. In fact, he did schedule us on a date when we were gone and we asked him for an alternative date. He never returned a call to reschedule. Since that time ****** continues to ignor all contact efforts and has not returned to recoat the surfaces. The Statute of Limitations has not run and ****** has liability for faulty work. However, all we have asked is that he return and recoat the surfaces which we will pay for. He has the color to match. If he does not return to recoat then we have to start all over with a diferent company and different coating.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.