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ComplaintsforDuke of Landscaping
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Complaint Details
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Initial Complaint
10/05/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
************ ****************, (owner of Business) has done work on my house landscaping for several years. I purchased a tree that he planted and guaranteed for 1 year--generally the STANDARD in the industry for this service and something we verbally discussed . I think the total was $300. The tree died within 6 months. He came and saw the tree and agreed verbally that it looked suspect but wanted to wait another month thinking it was a late blooming type of tree and the possibility that it would survive. It did not! I have called his voice message close to 100 times and he refuses to answer my calls or respond in any way to wanting to replace tree. I have no way to discuss the situation with him for unknown reason as to why he will not return phone calls
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.