ComplaintsforGrease Monkey
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Complaint Details
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Initial Complaint
10/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Date of Transaction: 10/22/2022 Time of Transaction: 11:40 a.m.Grease Monkey #** I took my vehicle in for a full service oil change today and like every Saturday, it was busy. I knew it would be so I ran an errand and got some coffee and returned to find that they had bumped me behind another car. If you're going to say you are doing service in the order customers come in, then DO it. Then, when I was checking out, I was told I had to initial that my car had an oil leak on arrival. That's bullshit!!!! If I had an oil leak, there would be oil in my driveway and there is not one drop of oil in my driveway. If the staff at this Grease Monkey have caused an oil leak in my vehicle and I find even one drop of oil in my driveway from said leak, then I will hold Grease Monkey financially responsible to pay for the repair of that leak!!! Wow! I will NEVER go back to another Grease Monkey! You've got to be kidding me with this kind of c*** service and vindictiveness on the part of your staff. I hope that this is not the case. I will be beyond ******.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.