Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Perfect Teeth -- Longmont, CO has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPerfect Teeth -- Longmont, CO

    Periodontist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1631 Pace St Ste B3, Longmont, CO 80504-3055
    BBB File Opened:
    12/21/2021
    Business Management
    • Dr. Douglas Hardy
    Contact Information

    Principal

    • Dr. Douglas Hardy

    Customer Contact

    • Dr. Douglas Hardy

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/21/2021

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I had a cavity filled in late August. Perfect Teeth estimated my out of pocket expense which I paid. My insurance company (******) processed the claim and informed me of what amount they would reimburse the dentist. I was due a refund of $48.37. I called Perfect Teeth and September and advised them that I of the overpayment and requested a refund. They told me they would make note of it, but they had not yet received payment from ******. On November 1, I called Perfect Teeth. They acknowledged the overpayment, but said it would take their corporate office up to 5-6 weeks to process. I have called the Pace location several times since but no one answers. I went to the office today and it has been closed. The number on your form is the one that was listed on a sign on the door. I called that number and no one answered. I was unable to leave a message as the mail box was full.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ariana J

    1 star

    10/25/2023

    I went September 2023 for a basic cleaning. I have ******** and before making my appointment, at check-in of my appointment and after my appointment, I asked multiple times if ******** is taken. They were very assuring that ******** is accepted. I move on, now October I received a billing for my account for $334! I have read many ****** reviews and a few have had many issues with incorrect billing and being sent to collections. ******** has assured they do accept this office for me. This review is being made before reaching out to them, I hope for the best this gets solved immediately.

    Local BBB

    BBB serving Northern Colorado and Wyoming

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.