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Find a Location

Blue Compass RV has 1 locations, listed below.

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    Business ProfileforBlue Compass RV

    RV Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10683 W I25 Frontage Rd, Longmont, CO 80504-9564
    BBB File Opened:
    7/18/2023
    Business Management
    • James Humble, Owner
    Contact Information

    Principal

    • James Humble, Owner

    Customer Contact

    • James Humble, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I am a senior citizen living in Texas, on 12-5-2023, I inquired about a 2010 Pleasure Way class B van for sale at Blue Compass RV. I was prompted to put a downpayment on the unit and an inspection could be done, and that other people were interest in the van and had put backup money down, I told them to go ahead and sell it. I was assured by Teran Morrison salesman, by text message that a refund would be given if the funding didn't go through. I had some friends that live in the area look at the unit, they felt it was in good shape for its age even though no test drive was offered. "This is an as purchase". The inspection was finally performed 12-19-23, and Brandon Wark text saying the van was road worthy with no issues. They sent me incorrect paperwork which my CU would not accept, and the sales manager Brandon Wark was prompting me to sign anyway and would send a refund of the overage, saying they couldn't get new papers sent before the holidays on 12-29-23. But time ran out as my loan application expired on 1-1-24. and requested my money back, I was then told by Brandon Wark that the van supposedly needed $2700 worth of repairs and they were keeping my downpayment to go towards the bogus repairs. I was never informed of any repairs needed or being done, nor was I given a list of what was supposedly done and had already been told by text it was good to go with no issues. I told Brandon that was a scam because of my age and because I lived out of town. As of 12-29-23 the dealership has cut all contact with me. And the van is back up for sale. All I want is my money back so I can find another van to live in. I have the text messages and the incorrect paperwork included.
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    Customer Reviews

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