Customer ReviewsforDavidson Gebhardt

I asked one of the receptionists at service if she would ask the mechanic to look at the Tire Monitoring System and she said she would ask the mechanic to do so. When driving home after the service appointment the light went off which indicates the Monitoring System has a problem. I immediately called the service department and talked with a person. He refused to ask the mechanic if he had looked at the system because he would have had to get out of his chair and go to the back and ask. He thought it would be better if I made another 2 hour round trip to his dealership. I was due to go on vacations the next morning. I didn't find them to be helpful at all. I have repeatedly asked to be taken off of their mailing list but to no avail. I still receive mail. Talking to anyone at the dealership is a waste of time. They have told me 3 times they would remove me from their mailing list and then they don't remove me.

The support and service provided by ****** , and **** the mechanic , were very helpful and very generous. I was on vacation and had some serious issues with my truck and they resolved them in two days.

I recently purchased a used truck here and within two weeks catastrophic failure and that's not all. Kirk A. was horrible. I negotiated with him and agreed on a price that would reflect a $750 reduction in price. That did not happen, and he boldly lied about any such agreement. I should have left the truck there at that point and wish I had. I traveled four hours to purchase this truck. Driving home I realized they needed my mailing address and I did not know how to reach the financing bank. He belittled me and said I should just have looked at my paperwork. I got home and looked in my envelope and found only the registration. I called again and he said he would email me the documents. The docs he sent had no information, not even my signature. He called me a day later asking for more information and telling me if I did not provide more info they would come get the truck. At this point I did not want to do business with them and told them to come pick up the truck. I called the bank and asked them to cancel the application (which had not been processed yet) and found out that the dealership had added 2% to the interest rate approved by the bank. The dealer finance dep. pushed the loan through anyway and I was stuck. So in just a matter of days following, the truck broke down. Catastrophic failure. I am absolutely devastated. I had reached out to the owner of the dealership early on when I started having trouble with Kirk and left four messages and never got a return call. NOT ONCE. This dealership is horrible. The owner, the salesman, the finance department. Davidson-Gebhardt are shady, lying thieves. They do not care about the customer. All they care about is $