Business ProfileforMarie's Cleaning Services, LLC

I contacted Gabriel Garcia With Maries cleaning service about doing a Move out cleaning. She quoted me $300 for the job. Then said that she was also able to shampoo the carpets for an extra $250, making a total of $550, which she was paid in advance. When she came to my house to pick up the money she did not request to see the house. She just took the money and left. Then she proceeded to message my mother out-of-state and tell her that she needed another $500 Because the house was "messy", (It was empty, just needed a basic cleaning for a move out. So without discussing it with me my mother venmo'd her another $500 making it a total of $1050 for a basic move out clean. I told my mother that was outrageous. Gabrielle was even upset that I didn't leave my personal cleaning supplies there for her to use. She did not even have a vacuum. She had to use mine. She made herself out to be a professional with her own equipment and supplies. When I discovered all she was going to do to clean the carpets was renting a rug doctor I really thought that $1050 was unreasonable. I then contacted her and explained nicely that I appreciated the work she had done and would like her to be compensated for the time she had spent there but I didn't need her to finish due to the fact that my mom had not discussed paying an extra $500 and that landlord was very specific about the carpets being shampoosed by a professional and a professional carpet cleaner does not rent a rug doctor and call it a professional job. I asked nicely for her to refund me the money explained that we could discuss the cost of the work that she had done. She agreed to meet me at the house the next day at 930 am. She did not show up until 10:45. When i arrived i could clearly see that all she had done was use my personal vacuum to vacuum 1 bedroom and partially cleaned 1 bathroom. (My neighbors also reported her bringing a man into my home with her that looked "like a gang member")When I asked her about refunding me the money her response was "I know I shouldn't have but I spent your money paying my boyfriends rent", she then started making claims that she had found drug paraphernalia in the house, i think trying to intmidate me into letting her keep the money. She said she had pictures and had a duty to report it. I let her know that was fine. I was totally ok with her Reporting whatever she wanted to because i knew if she did actually find what she said she did that it wasnt mine nor did it have anything to do with me.(very well could have been belonged to her, or the man she brought into my home) It was also a known fact that the tenants prior to me were drug dealers and where she claimed to have found said paraphernalia was somewhere i could not even reach nor had i ever put any of my belongings anywhere near that spot. She went on to say that she could go to home depot and return some items real fast and bring me some of that money and asked if she could pay the rest the next week. At that point I knew I didn't really have a choice but to say yes so she left to home depot to return the items and said she would be right back with cash. Quite a while after she left I contacted her asking if she had an eta and she claimed to still be at home depot and said she "had other things to get" she also told me that home depot would not return her cash that she had to wait 3 to 5 business days to get the money back on her card. I proceeded to ask questions about this because $1050 is a lot of money to just trust some stranger with. All I could do was pray that she would return it due to the fact that I had to hire a real actual professional (not someone posing as one) do do the job. money was very tight as I had to put 1st months rent and deposit down on new place as well as pay rent another month at the old place because the cleaning still had not been done. At a time when I was struggling gabrielle took complete advantage of my situation and kindness. I continued to try to contact her without any success... after a week had gone by I tried contacting her again only to find out that she had blocked me. I'm at a complete loss and don't know what to do from here. How is it legal to commit complete fraud and get away with it. I guess it's 1 way to get rich doing nothing but scamming people. I on the other hand work very hard for what I have and don't understand how it's fair or ok for her to do this. I was very nice and tried very hard to work with her on all of it but she was not even professional enough to get back to me and she also kept my only house key, which she was never even given permission to take with her in the first place. Because she kept the key I had to pay for the door to be rekeyed so I could give the landlord the house keys. I can only hope that justice will be served and that she will be stopped from doing this to other hardworking individuals. I have proof of every interaction that occurred with this girl. It's really sad that people like her really ruin it for other small business owners. After dealing with her I will be much smarter and diligent about doing business with people and I'd like to thank her for that.