ComplaintsforThunder Mountain Harley Davidson
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Complaint Details
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Initial Complaint
06/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Bought a brand new 2023 Pan America from Thunder Mountain Harley-Davidson- 3 months later the fuel pump is acting up and they won’t even get me in to check it out for a week and a half. Fuel pumps are back ordered- you might want to consider a KTM, BMW, or YAMAHA if you’re looking into adventure bikes. Can’t even ride the first month of summer after spending tens of thousands on a BRAND NEW machine. They had to bring this bike into their service shop before I even pulled off the lot because the dash wouldn’t come on ?? do yourself a favor and find another dealership and machine before you end up waiting all summer to ride your new motorcycle. I have people ask me about this bike every time I ride it- I know what I’ll be telling them. Spent 24k on this motorcycle
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.