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ComplaintsforGoobuybuy, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/03/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On June 30, 2022, I purchased some clothing from this company, order #*********** which included free shipping. Total charged to my credit card was $142.62. I received notification that it shipped on July 4. On July 18, I received a notice at my house that a package was at the United States Post Office for me, but to receive it, a payment for $10 for shipping fees was required to pick it up. The packages return address was overseas, with no company name, so I declined it in case it was a scam. I emailed the company and they responded that they would not refund my money bit would resend the clothing, but not until the package was received by the company. On November 26, I emailed the company to notify them I had not received my package a refund. It is too late to receive a credit from my credit card company, since it has been greater than 30 days.Initial Complaint
09/26/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
This company, based in China, misrepresents itself as located in Montrose, Colorado. You only realize your subpar product is coming from China after you have paid and tracking information is provided. They then only provide a refund after you have shipped the product back to China. This cost outweighs the $40 product! You paid $40.36 USD to Morodez Technology Co.,Ltd. Create an account with PayPal and activate Return Shipping on Us. Limitations apply. Activate PayPal Now Your purchase details Your Transaction ID: ***************** Merchant Transaction ID: ***************** Purchase Date: August 25, 2022 Payment to: Morodez Technology Co.,Ltd. ***************** Payment from: ***** ******* Invoice ID: ******************** Shipping Address ***** ******* *** ********* ****** ********, ** ***** United States Quantity 1 Item Elvis Presley Original Art Print Sweatshirt / M ID Number FAC05002-M Price $35.97 USD Subtotal $35.97 USD Shipping $7.99 USD Discount -$3.60 USD Total $40.36 USD You paid using: Mastercard x-**** This credit card transaction will appear on your statement as PAYPAL *MORODEZTECH MOR.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.