ComplaintsforAffordable Dentures Northglenn
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Complaint Details
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Initial Complaint
01/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I went to this dentist, I told him exactly what I wanted done. He said okay. They wrote down the cost, I paid. 6 months later and I am not getting what I paid for. The dentist was supposed to do a 4 month evaluation, never did. They're taking new today that there was a miscommunication. They were supposed to take an CV scan xray in order to see where my healing process of my gums were at to move on to supposedly a next step. Never happened. Dentist never told me about a gum disease that have that would need to be taken care of before the next step in the prices. I was never given antibiotics to clear up the gum disease either. This misled me by telling me that I was paying for everything I wanted in the initial consultation. I'm sitting in this dentist chair today absolutely devastated.Business response
01/23/2023
Response to the above cited complaint is attached.Initial Complaint
11/30/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had my teeth pulled (top and bottom) and dentures made in 2018. Since then, this location has changed owners and the new owner is not honoring the warranty promised in 2018. I have lost one of my front teeth in the top denture and was told that the current owner is not honoring any warranties that were made for under previous ownership. If this location is operating as an Affordable Denture franchise, shouldn't all warranties be honored? All I want is my denture repaired under the warranty or payment of $195 so I can get it repaired at another Affordable Denture location.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.