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ComplaintsforDiamond Oral Care
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/25/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Placed an online order number **** on July 18, 2021. Status is paid in the amount of $24.99 however, order remains unfulfilled. Have sent several email via their website with no response. At this point would prefer to simply have the money refunded. Advise if you can assist. Thank you.Initial Complaint
10/18/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am subscribed to an automatic replacement for toothbrush heads for my electric toothbrush. My credit card has been charged twice for the replacement heads but neither shipment has been sent by the company. I have sent two emails to the company but neither of them has been answered. I have also tried to call the the call goes directly to an answering machine.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.