ComplaintsforS & S Contracting Services, LLC
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Complaint Details
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Initial Complaint
11/14/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I have a contract with this company to repair my home from hurricanes ***** and Delta. After being paid in full to complete all repairs on my house by my insurance company (Gulfstream) in Dec 2021 they have yet to actually fulfill the terms of our contract. Its has been over 4 months since they have did anymore work to the house. During that time I have been trying to get ahold of the owner (******) and have yet to hear anything from him. The main contractor (*******************) has been in touch with me but gives me the run around on when they would be out to complete the house due to them being in ** doin hurricane clean up over there.Business response
12/04/2022
****** spoke with *********************, the homeowner, on Nov 29th at 2:30p E.S.T. & explained everything.... all we thought was remaining on the job was a few k**** on cabinets. Additionally upon arrival to make final repairs, we were told that ************* had a guest & we couldnt get in to finish repairs. Since then, ************* has since given us a list we are reviewing & scheduling accordingly for a repair technician to make required repairs.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.