ComplaintsforJKJ Sprinklers & Plumbing, LLC
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Complaint Details
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Initial Complaint
01/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We purchased a Garden in the Box from ****** water to landscape the front yard on the north side of our house. We hired ************************* of JKJ Sprinklers and Plumbing to remove the lawn and prep the area for planting. We had worked with JKJ Sprinklers for over a decade as ******************, and before him his father, had maintained our sprinklers. We had a good working relationship with him and trusted his work as it had always been excellent. The Garden in a Box was to be picked up on August 30, 2022 and thus the work needed to be done by then as the planting needs to be done within 24 to 48 hours of receiving the plants. ****************** requested payment in full before the work was completed. Although we attempted many times to reach out to him to complete the work, he did show up when he said he would and eventually stopped returning our calls. We had no choice but to do the work ourselves. We paid ****************** a total of $3820. He worked for approximately one day and a half. We seek reimbursement for the work that was not done and the work that was poorly done and the work that still needs to be done. (Timeline and supporting documents in the attachment).
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.