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Find a Location

Eagle Transmission has 1 locations, listed below.

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    Business ProfileforEagle Transmission

    Transmission

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Shop provides transmission repair and rebuild and full auto care.

    Business Details

    Location of This Business
    10189 Parkglenn Way, Parker, CO 80138
    BBB File Opened:
    4/5/2018
    Years in Business:
    7
    Business Started:
    3/22/2017
    Business Started Locally:
    3/22/2017
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. David V Block, Registered Agent
    • Mr. Jacob Marquez, Owner/Manager
    • Mr. Jai Sivixai, Owner/Manager
    Contact Information

    Principal

    • Mr. David V Block, Registered Agent

    Customer Contact

    • Mr. Jacob Marquez, Owner/Manager

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/20/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Dates of transactions;April 08, 2021 October 07, 2021 January 24, 2022 March 21, 2022 January 24, 2023 March 01, 2023 Amount paid to business $8,943.24 Eagle Automotive&Transmission committed to giving me a fully operational vehicle instead vehicle has not functioned no longer then 8 months on the road from first time being in the shop 2021, to present November 2023.This mechanic shop has charged me for work that wasnt done, charged me for parts that made the vehicle function worse, committed foul play in rewiring electrical, as well as vacuum hoses. I have taken my vehicle to this shop 5 times in the short span of two and a half years and the vehicle is running worse then prior to admitting it into the shop. I have gotten other mechanics to look at my vehicle and tell me exactly whats wrong with it while Eagle automotive & performance refuses to listen. As of 2023 my vehicle was in the shop for 14 days and received no update, I went to pick up my vehicle and they had done work to it that I did not authorize. They have continuously given me excuses, they have continuously charged me for parts vehicle did not need, they will not resolve this issue, they have not contacted me about my vehicle. I would like to either have my vehicle serviced at no charge or refunded so I can take my vehicle into another shop to be serviced for the work they claimed to have done and charged me for.I have replaced multiple components that the shop charged me for that was never actually changed, I have found screws lodged into my vacuum hoses all throughout the vehicle, have had to replace multiple wiring harnesses due to a shortage caused by work theyve done, I am now paying another shop to assess and fix damages and would like to be refunded for the items theyve charged me for that were never replaced and the repairs I was charged for that were never done.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gus T

    1 star

    08/12/2023

    These guys are crooks do not I repeat, do not take your vehicle to them they will lie to you *** yeah quickly Ill get it to you when I can put new parts and give you a low price get your vehicle auto parts you dont need to fix it and expect you to pay them They tell you anything over the phone I went out there to check on my vehicle they had even looked at it, and it ordered a new transmission and transfer case and hadnt even took the vehicle apart to diagnose to properly and when confronted had a straight up attitude talk to me disrespectfully And told me they didnt need my business and then I can leave and take my vehicle with me person. I talk to said he was the owner for someone to go on a business and its so disrespectful to customers he doesnt need to be in business, its a good thing that I caught him Before those parts came or I wouldve been stuck with a $4500 bill

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