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Find a Location

Kens Pit Stop has 1 locations, listed below.

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    Business ProfileforKens Pit Stop

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    900 Railroad Ave, Rifle, CO 81650
    BBB File Opened:
    12/20/2017
    Contact Information

    Customer Contact

    • Owner / Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/07/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I took my 2000 ***** 4x4 to get fixed it had to do with the front wheels where he supposedly fixed it but he beefed A part that he said would take a week to get so I went to **** and they had the part and I bought it for 336.29 and took it back to Kens Pit Stop and it took him three days to fix the truck well after I moved to Eureka Ca the following Thursday I noticed he had charged me for the part that I bought from **** in Parachute Co and so I called him and said I had paid for that part and that you charged me on the bill So Ken said I’ll mail a check to u so I waited after theee weeks I called him and said didn’t get the check He said I mailed it to the address u gave me I said before I left Co I changed my address and I’ve been getting all my mail except yoyr check so he said I’ll mail it again ( Which I believe h never mailed in the first place) so I gave him the address again and he said he would send it again so I waited almost four weeks no check so I called him again and said I didn’t get the check he got nasty and said I have no control over the postal service call them and complain so a week later Ken called me and said he got both checks back he mailed I said what’s the address and it was my proper address he said I asked the mailman why it came back and he said the mailman said I don’t know So I said mail it to me and have me sign for the letter so again I waited about four more weeks no check again so I texted him and said I’f you don’t send me my money that you know I had paid for that part I bought at **** then I’m turning u into the BBB AND Ken said do what y have to do and he said I mailed the check so go complain to the postal service cause I mailed it Again I gave Ken the benefit of the doubt and waited again to see if the check would come so to make a long story short I have been waiting four and a half months for him to send me my money aHe said I mailed it again over two weeks ago and I’m still waiting and the truth is I know he never mailed me a dime cause he’s not planning on giving me my money tha he owes me tha ge took dishonestly and added it to my bill thinking I wouldn’t catch it but I did So please make him send me my 335.29 I am on disability and I’m barely making ends meet and I need that money thank you for helping me
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