ComplaintsforChili Heads Glass & Vape
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Complaint Details
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Initial Complaint
02/22/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Well I go in to this business now for the last two years and they have a *** inside their store, they are refusing any credit or debit card transactions they make the customers use the *** before purchasing any products and I believe it is for the reason of tax invasion, I drove an extra hour to do business with them but am unable to use my card or pull cash from their *** and then it just hit me that it's all setup for tax invasion.Business response
02/29/2024
This is a frivolous complaint about not accepting credit cards which we stopped accepting in 2017. We are not required to accept credit cards and do not because the credit card processing companies do not process credit cards for dispensaries. We are a head shop but the credit card processing companies consider us in same industry as a marijuanna dispensary. Even if US-based credit card processors would process for us, we are not required to use their services by any law or measure. Please remove this low brow complaint from a very unintelligent person who thinks a head shop is required to accept his credit cards on command. We, nor any private person or business is not required to produce a credit card scanner for him. His accusation about "tax invasion" makes no sense is ridiculous and we pay a lot of taxes, nor is BBB the **** Please remove the complaint.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.