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Business ProfileforXperience Days Inc
Current Alerts For This Business
Consumers primarily allege encountering significant obstacles when attempting to redeem gift vouchers on the business’s website. Complainants also report difficulty reaching customer service representatives when seeking assistance or to request refunds for items they are unable to use.
BBB contacted the business by email and postal mail on June 9, 2023 and June 26, 2023 requesting a written response that outlines a plan to address the pattern of complaints.
The business did not respond to BBB’s concerns listed above.
BBB received several complaints against this business in a short timespan. This influx of complaints prompted an internal investigation of the business’s practices. Based on BBB’s review, it appears this business offers gift vouchers for various attractions and experiences. BBB sent correspondence to the business by email and postal mail on June 9, 2023 and June 26, 2023. Our letters requested the following:
- Information concerning where the business is physically located. BBB currently lists a PO Box and we have found multiple addresses listed online for the company.
- A list of all website urls the business operates.
- Information concerning the names and contact details for the owners and officers of the business.
- Information concerning the business’s relationship with Trail Maintenance Endowment Fund.
The business did not respond to this inquiry. BBB believes that the business may no longer be operating.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 404 Oak Street Suite 101, Steamboat Springs, CO 80477
- BBB File Opened:
- 8/29/2012
- Years in Business:
- 20
- Business Started:
- 7/1/2004
- Business Started Locally:
- 3/1/2012
- Type of Entity:
- Corporation
- Business Management
- Ms. Michelle Geib, President
- Contact Information
Principal
- Ms. Michelle Geib, President
Customer Contact
- Ms. Michelle Geib, President
- Additional Contact Information
Phone Numbers
- (866) 973-7436Other Phone
Email Addresses
- Primary
- (866) 973-7436
Customer Complaints
14 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/12/2024
- Complaint Type:
- Product Issues
- Status:
- Unresolved
Customer Reviews
1 Customer Reviews
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Most Recent Customer Review
Erin B
04/26/2024
Xperience Days Inc Response
06/13/2024
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