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            Business ProfileSki Town Roofing

            Roofing Contractors

            Contact Information

            1807 Highland Way

            Steamboat Springs, CO 80487

            Visit Website
            (970) 457-7088

            Customer Reviews

            1.5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            1807 Highland Way, Steamboat Springs, CO 80487
            BBB File Opened:
            3/2/2020
            Years in Business:
            4
            Business Started:
            8/30/2019
            Business Management
            • Mr. Jacoby Johnson, Owner
            Contact Information

            Principal

            • Mr. Jacoby Johnson, Owner

            Customer Contact

            • Mr. Jacoby Johnson, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/24/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            In December 2022 we had a metal roof installed by Ski Town Roofing. A section of roof over our kitchen was inproperly installed. We had an ice dam over that section of roof. This caused damage to the ceiling, walls and a kitchen cabinet. We contacted Servepro and they removed the damaged sections in March, 2023. We also contacted Ski Town Roofing, they would not accept responsibility. Our Insurange agent sent an inspector to assess the damage. The inspector works for Safeco. He determined the damage was caused by inproper installation of roofing materials in that section of the roof.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Richard K

            06/25/2024

            The roofing project was over $840,000 and the actual roofing is good. The flashing around the chimney races was insufficient and we have had leaks in 8 units costing the *** over $20000. ******, the owner takes no ownership of the insufficient caulking. On top of that, they shoveled our roofs and damaged much of the siding. Again, no offer to repair the damage.Do not use them!

            Ski Town Roofing Response

            06/26/2024

            ******************,We have tried to explain to you multiple times the leaks are caused by ice dams. We have removed 2' thick ice dams the past 2 *******. The roofs are not leaking when it rains. If there was an issue with the installation it would leak constantly. Once the ice dams were removed the roof did not leak. Ice dams are excluded in our warranty since we cannot prevent them from building up unless the roof is properly vented. We have proposed ideas on how to mitigate this issue with heat tape and provided you with an estimate. This will fix the problem with the ice dams. The siding on these buildings is deteriorated and it needs to be replaced. This is evidenced by the architectural renderings that the *** got over 10 years ago according to the board and they knew then the siding needed to be replaced. We did not damage any siding shoveling the roof. Please provide where my flashing is insufficient, and we will fix anything that is not up to building code.
            Read 1 More Customer Review

            Local BBB

            BBB serving Northern Colorado and Wyoming

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