![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforBombae Beauty
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I found Bombae Beauty on Instagram. I was eager to learn of ******* services. She was advertising specials. I inquired and she had indicated that there was a $50 deposit to secure a spot for the day and time I had chosen. She gave me her Venmo and I sent the money. I messaged her on instagram to let her know and she said the spot I wanted had been taken. So I was flexible. Then I asked additional questions about her location and accessibility. She said she worked from her home and a wheelchair would be able to be accommodated. I also asked what type of equipment she was going to use. She ignored my question. After a week of delayed communication I decided to ask about her cancellation policy. She said it was the same as any other business and my deposit was nonrefundable. I as the customer had health concerns and mentioned a week in advance. I also did not agree or sign any terms and conditions. When asked for an exception she blocked me. In addition she did not offer a website or business phone when asked.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Thornton, CO 80229-4736
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.