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Find a Location

Paella's Restaurant has 1 locations, listed below.

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    Business ProfileforPaella's Restaurant

    Restaurants

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    93 Cooper Creek Way, Winter Park, CO 80482
    BBB File Opened:
    4/13/2024
    Years in Business:
    3
    Business Started:
    10/30/2020
    Contact Information

    Customer Contact

    • Owner / Manager

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rita G.

    1 star

    04/13/2024

    First & foremost, ******'s Restaurant is deemed Not in Good Standing by Colorados Secretary of State for its failure to file required reports since October 30, 2020. The following observations are based on our recent dining experience & confirmed by other diners reviews.Lack of Transparency: We attempted to reach out to the owner of the restaurant, *************************** to complain about our experience, but was told that he was not the owner. We could find no contact info for ***************************, the owner according to ******* Articles of Organization.Price ******************** Pricing: Their prices are among the highest of the most upscale restaurants in Winter Park. They also subject their customers with constant ******************* service fees. Examples include offering $6 bottled water w/out mentioning that free tap water is an option, pushing expensive specials without noting the price & charging $15 for premium glass of wine w/out offering the house brand. Although these practices are legal, they just arent appropriate for this type of far-from-Michelin rated type of restaurant.False *************************** name & entire business model is founded on falsely marketing a traditional specialty dish.While what they serve is palatable, it is far from the traditional Spanish paella in which Bombo or Arborio rice & accompanying ingredients are simmered together, then placed on an open flame to create the signature soccarat. Denvers ********* Bar which is known for their outstanding Paella charges the same price for twice the amount.as Paellas.Questionable Reviews: Paella has hundreds of positive reviews, many of them likely genuine. However, customers should always be wary when multiple 5-star reviews magically appear within days of posting a critical one. I urge those reading this to filter reviews from negative to positive. I urge people to avoid this establishment until they stop taking advantage of their customers.

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