ComplaintsforConnecticut Fence Works
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Complaint Details
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Initial Complaint
04/30/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I hired this company to build a 6 foot dog enclosure. It was "completed" on January 16th, however it was only 6 feet on 3 sides they had used my fence as the 4th side and it is 4.5 feet. On that side there is an opening and the dog could easily get out of the enclosure. I talk to the representative "Laurel " and she asked me how much more I was willing to spend to put up more fencing when I declined she said they could attach what looks like chicken wire to the deck. Four months later nothing had been done. She said they had shut down for 2 weeks than she got covid. She finally came out and I agreed to the wire if she had in put in quickly. She didn't so I tried to email the owner but his email is invalid. She agreed to have Kurt come out the next week but she called to say he was too busy to come out. Called her again and she said said she would get me good pricing on more fencing or agreed that if I found someone else to fix the problem we could deduct it from the balance. I don't trust this company and can not contact the owner since his email is "invalid".
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.