Customer ReviewsforThe Golden Gals LLC

I am going to back up the review I just read below. We bought an older puppy from Golden Gals, 6 days ago. Steve the breeder originally told me he was 13 weeks old and then I realized he was 15 weeks (why lie about that??). According to the breeder, the puppy was supposed to go to another family who could not take him last minute and he was actually considering keeping him for breeding. I had a bad feeling from the second we picked him up, he was weak in his hind legs, had diarrhea, and worst of all, when we brought him to our vet three days later, he was diagnosed with severe aortic stenosis, which is fatal to puppies. He also had Giardia and worms. I was shocked. I paid $4000 for this puppy and began bonding with him. All the breeder could say was "Sorry, we'll take the dog back for a refund" and then he offered to refund all our money and we could keep the puppy. We made the painstaking decision to return him to the breeder, I knew that not only would I be raising a puppy but also taking care of a sick dog. It is impossible for me to imagine that the breeder knew nothing of the heart murmur/aortic stenosis, he had the puppy until he was almost 16 weeks. Did he not bring him to the vet?? A stage 5 heart murmur (out of 6) is incredibly easy to detect, it is that loud. The breeder could have cared less about the diagnosis and seemed truly in denial of this. He should never again be breeding the male and female parents. We never got a contract, papers for our puppy, or anything indicating that the puppy was certified. I am grateful that my husband is an attorney, we are going to do everything in our power to make sure they do not breed again. It is a glorified puppy mill. Please please please do yourself a favor and find a reputable breeder so you can avoid the total heartbreak we just had to go through.

Upon pickup, we provided you with a health certificate which had the date of the birth for the puppy, so no one lied. We do not provide AKC registration until proof of spay or neuter of the puppy. The parents testing and K9 date links are online on our website for everyone to view. We allowed you to see the puppy prior to any commitment to make sure they are a good fit for your family. If you had a bad feeling, then why did you proceed on taking him. There was zero obligation. As for the contract, you did not fill one out online or ask about one. We would never want someone to end up with an unhealthy puppy. Sometimes things are missed and the only thing we can do is make it right by them which we did for you. When you informed us about the heart murmur your vet found, we were nothing but empathetic. We offered right then to return him so nothing more financially you would endure. There was nothing else we could've have done better since we did offer you a refund and to bring the puppy back. All of our breeding dogs including the parents from your puppy have OFA testing. We do as much as we can as breeders for things like this to happened, there are no short cuts taken. We will be following up with our vets about this situation and this breeding pair. We are not God and can't control everything. The only thing we can do is be a responsible breeder and test for what is offered. Regarding the puppy mill comment, I am sure when you came to our house, you very well knew we were not one or why would you take a dog from such a place without a commitment. It was not our intention for you to get an unhealthy puppy. We offered for you to keep him and return your money. The only request we did not grant was paying for an echocardiogram with your vet which was incurred after we spoke saying "we will not be paying for an echocardiogram that stage five murmur is high, and you should return him." I understand your husband is an attorney, so I'm sure you understand leaving untrue statements on the internet is not ok.