ComplaintsforJC General Cleaning Services LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/01/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I just need a receipt for having my roof power washed, and I cannot get Julio to give me one. I have asked numerous times. He states he emailed it, he has not. I asked him to text it, he has not. I paid cash $400 plus ** tax of $25, total paid $425. I need this for my homeowners insurance companyInitial Complaint
05/31/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Received a quote on 3/16/2022 to remove and replace my walkway bluestones with new ones and haul away the old ones. ***** The quote is for $3200 for the entire work ***** Contractor ( Julio C*****) asked for half $`1600 upfront so that he can purchase the bluestone. **** Paid $1600 on 3/26/2022 in cash. ***** Agreed to start the work on April 1st. ****** Julio called me and said the price for the Stone went up/doubled and cant do the work for the agreed upon and asked to payup or cancel.****** I told him that I will not payup and asked him to payback the $1600 ********* He said he will stop by that weekend, never showed up. ******** He now, does not answer my calls, texts at all. ***** ************This JC Contractor is a fraud company. Please read the BBB reviews before you hire these contractors. *************Initial Complaint
01/03/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Contractor does site visits and provides quotes. Contractor and owner - Julio ****** came to my home 23rd December and assured me that he would start the work of attic insulation and drywall immediately. He asked for payment of 2000 USD. While i was going to give cheque he asked me to ***** the amount to Erica L*** stating that Erica is his wife. I deposited ***** amount of 2 transactions of 1000USD each to the account of Erica L***. Contractor showed up with some material stating that he would return the same day for the rest and that the work can start the next day. He did not show up after that and the work has not commenced. When asked to return the money and take the material back he stated the following - Site visit in May 2021 - 350$ - Site visit for quote in December 2021- 400$ - Material 690$ - Delivery charges 350$ Does not pick up phone and send cryptic texts. I am sure he has defrauded others. There is no contract but i have filed a Police complaint. I would please need help for recovery of my money $2000 and the contractor can take the material that he has left at my house as i have no use of it.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.