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Business ProfileforRoots Landscaping, LLC
Current Alerts For This Business
Additional business information
Its website includes a "100% Satisfaction Guaranteed" button. According to the BBB Code of Advertising, when using the term guarantee, the advertiser must clearly and conspicuously include a statement that the complete details can be seen prior to sale. These details must disclose any material limitations on the guarantee. Advertisers should only use “satisfaction guarantee” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. BBB suggested to the business that if its policy does not include a full refund, that it consider modifying this statement. The business did not respond to BBB or make adjustments to its claims.
The following claims appear on its website:
"Roots Landscaping is your #1 local fence contractor in Bethel, Connecticut."
"Roots Landscaping is always the best-rated landscaping company on Google Reviews, Yelp, Angie’s List, etc."
"Roots Landscaping provides top-rated service for the Danbury area.."
Superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. As statements of fact, such claims can be proved or disproved. The business did not provide substantiation for these claims or modify them to something more subjective.
Connecticut state law requires that every contractor include his/her Home Improvement Contractor (HIC) Registration number on all advertising in all media. BBB suggested that the business add this number to its advertising to become compliant with Connecticut State Law but did not receive a response..
At-a-glance
Overview
Business Details
- Location of This Business
- 211 Greenwood Ave Ste 145, Bethel, CT 06801-2124
- BBB File Opened:
- 11/30/2015
- Business Started Locally:
- 3/13/2013
- Business Incorporated:
- 1/24/2013
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Helder J Domingues, Owner
- Contact Information
Principal
- Mr. Helder J Domingues, Owner
Customer Contact
- Mr. Helder J Domingues, Owner
- Additional Contact Information
Fax Numbers
- (203) 293-6968Primary Fax
Phone Numbers
- (203) 702-4821Other Phone
- (203) 293-6968
Industry Tip
BBB Tip: Finding the right landscaping and lawn care pro can save you time, money
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/03/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
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