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Complaint Details
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Initial Complaint
09/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Refusals by Caps Dampers to return after cleaning(3/2022 $265 payment) tech knocked parts out of place during cleaning causing stove not to ignite after cleaning. Gary B******* Refused to check on9/17/22 appt.Business response
09/16/2022
We are reaching out to this customer to try to resolve this issue. This customer admittedly used her stove the rest of the burning season after our visit. We will try to remedy this situation asap.Customer response
09/19/2022
***** ******** ****** **************************** ***** ******* ********* *** **** ***** ** *** ********** *********************** ******** *** *** **** * *** ******* **** *** ******* *********** ********* ********* *********
Please CANCEL my complaint. Caps called me and came to my home after i left voice mail relling them i reported a complaint. Then Caps technician phoned sayiny would send Gary B***** ** to my home to check stove.
Again Cancel complaint.
Thanks.
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Contact Information
101 Millbrook Cmn
Bloomfield, CT 06002-1434
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.