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Find a Location

Integrity Auto Sales and Service LLC has 1 locations, listed below.

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    Business ProfileforIntegrity Auto Sales and Service LLC

    Used Car Dealers

    Current Alerts For This Business

    Alert:
    Information involving Integrity Auto Sales and Service's advertising is included in this BBB Business Profile.

    Additional business information

    Advertising Review:
    In February 2022, BBB contacted Integrity Auto Sales and Service regarding its advertising. 

    The claims "No Credit  Bad Credit???  No Problem!!! You are approved" appeared on its website. The business removed the "You are approved" statement but continues to advertise "No Credit  Bad Credit???  No Problem!!!" According to the BBB Code of Advertising, such terms must be used only when consumer credit is also extended to consumers whose ability to pay or credit rating is below typical standards of credit worthiness. The finance charges and APR should not appreciably exceed those charged to consumers who meet generally accepted standards of credit worthiness and consumers should be dealt with fairly on all conditions of the transaction, including the amount of the down payment, the period of repayment and the consequences of a delayed or missed payment.  BBB requested that the business provide proof of compliance with these guidelines but did not receive a reply.

    Its website also states "The cars, SUVs, minivans, trucks and pickups we carry are inspected and often may be eligible for the many extended service contracts & warranties we offer." Under the BBB Code of Advertising, when using the term “warranty” the advertiser must clearly and conspicuously include a statement that the complete details can be seen prior to sale. These details must disclose any material limitations on the warranty. The business did not respond to BBB's request that that this information be added to its website.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    919 Blue Hills Ave, Bloomfield, CT 06002-3710
    BBB File Opened:
    12/14/2018
    Years in Business:
    7
    Business Started:
    5/15/2017
    Business Incorporated:
    5/15/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Maurice Pipkin, Managing Member
    • Mr. Richard Renner, Member
    Contact Information

    Principal

    • Mr. Maurice Pipkin, Managing Member

    Customer Contact

    • Mr. Maurice Pipkin, Managing Member
    Additional Contact Information

    Fax Numbers

    • (860) 242-8888
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/28/2021

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    On October 4, 2021 I purchased a 2011 **** ****** from this company in the amount of 1,800. Upon picking up the car the car was completely disgusting the salesperson repeatedly said the car has been detailed however I will do it for free for you on this week. When purchasing the car I was also told the blower doesn’t work but if you bring it by tomorrow we will fix it for you. When leaving the dealership the gas light came on which isn’t too big of a deal but since the blower does not work I couldn’t see to make it to the gas station. The next day the oil light came on and when I went to go get a oil change the oil was 3% and I was told I came in right on time before my engine blew. Two days later the check engine light came on. The car is in need of a sensor. Overall this has been the worse experience buying a car and the sales person said they would take care of me all in the same week but they never did. I totally understand a used car won’t be perfect however I shouldn’t have all this happen to me within the first week of buying a car. Everything the salesperson told me they would fix I have now had to fix on my own or I’m working on it and I think this is totally unacceptable. I have got the car detailed, I have purchased the sensor that is needed and since I have two children who have to ride around in a cold car and many of times I have to pull over because I can’t see driving I am also working on trying to get the blower motor fixed. This is totally unprofessional and I strongly hope they won’t ever do a customer like this ever again.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Connecticut

    BBB Reports On

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